How to Cancel Ancestry Membership?

Ancestry is a popular subscription-based genealogy website that offers access to a large database of historical records, family trees, and DNA testing. If you no longer require the service or wish to change to a different site, you might want to cancel your Ancestry membership. The good news is that it is quite easy to do so. Here we will guide you through the steps to cancel Ancestry membership fast and with ease.

Steps to Cancel Your Ancestry Membership

Cancellation of your Ancestry membership can be achieved with the following easy steps:

  1. Log in to Your Ancestry Account:- Open your most convenient web browser on your laptop or computer and navigate to the Ancestry website. You can log into your account by providing your login details.
  2. Go to Account Settings:- After you have logged in, go to the top-right side of the page and click on your profile icon or name. Choose the “Account Settings” option from the drop-down menu.
  3. Check Your Membership Plan:- In account settings, find the “Membership” section. You will get information regarding your existing subscription, such as the type of plan and renewal date.
  4. Click on Cancel Membership:- If you have a current subscription, you will get an option of “Cancel Membership.” Press this button to cancel your subscription.
  5. Follow the On-Screen Instructions:- Ancestry will request your feedback on cancellation or provide you with a discount to keep your subscription. Complete the instructions to confirm cancellation. After you have done so, you should receive a confirmation email that your membership has been canceled.

Important Notes

  • If you notice “Registered Guest Account” rather than a membership plan, it indicates that you do not have an active Ancestry subscription, and no action is needed.
  • Your membership will end auto-renewal, but you will continue to have access to the service until your existing billing period is over.

Other Ways to Cancel Ancestry Subscription

If you encounter any problem canceling your subscription through the website, you can try the following alternatives:

  • Ancestry Support: Call Ancestry customer service and ask for cancellation help. They’ll walk you through it.
  • Live Chat Support: Go to Ancestry’s website and engage with the live chat option to speak with a customer care representative.

Need Help? Contact Family Tree Maker Support

If you require additional help in canceling your Ancestry subscription, you can call Family Tree Makers Support at +1-315-407-1913. We are here to assist you with Ancestry-related questions. In case you want free technical support, you can avail our live chat facility for immediate support.

By doing the above steps, it is easy to cancel your Ancestry subscription without any complications. In case you want to join again, Ancestry provides you with the option of reactivating your subscription whenever you want.

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