How to Get a Replacement Download for FTM 2019?

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Family Tree Maker 2019 is one of the best tools for creating and maintaining your family tree. What if you’ve lost your initial download link, can’t locate the installer, or never received your download notification? Don’t worry —getting a replacement download is simple and quick!

Many users encounter this issue when reinstalling after a crash or updating their computers. The good part is, you don’t have to purchase the software again — you can easily get it through a few simple steps. This blog will help you through obtaining a new download of FTM 2019 and using it again.

Why You Might Need a Replacement Download?

There are some general reasons why you may require a replacement:

  • You deleted or lost the original purchase email.
  • The links in your email are no longer valid.
  • You don’t have the installer file anymore after switching computers or a crash.
  • You pre-ordered FTM 2019 but didn’t receive the download links.

No matter what happens, you can easily get a new download through the FTM 2019 Replacement Center.

Simple Steps to Get Your FTM 2019 Download

1. Visit the FTM 2019 Replacement Center

  • First, visit the FTM 2019 Replacement Center. Complete the brief form with your name, email address, and order information. Enter all of the information correctly.
  • Once you click the Verify User button, you will see a notice indicating that you qualify to download FTM 2019 free. Click Continue to proceed.

2. Select Your Download Option

Then you’ll notice three options:

  • Download Only (this comes with your initial purchase)
  • DVD + Download (optional upgrade)
  • USB + Download (optional upgrade)

If you only want to download, just leave the free Download option alone and click NEXT.

3. See Special Offers (Optional)

You might be shown some extra offers, like the Family Pack license or the Family Tree Maker Gift Collection. These are optional. If you’re not interested, just click NEXT to skip through them.

4. Finish the Order

  • When you reach the order page, click Order Now. Fill out any final details and make sure to click Complete Order at the end.
  • You will then see your download links for FTM 2019 (for both Windows and Mac) right on your screen. You’ll also get an email with the links.
  • Click the link that matches your computer’s system and start the download!

How to Download and Install FTM 2019?

When the software is download:

  • For Windows Users: Double-click on the downloaded file and proceed with the steps. After installing, you’ll see the FTM 2019 icon on your desktop.
  • For Mac Users: Double-click the file in your Downloads folder and then drag it into your Applications folder.
  • Important Reminder: Once installed, always open the program using the new FTM 2019 icon — not the installer file.

Final Thoughts

If you’ve misplaced your Family Tree Maker 2019 download, don’t worry. With the Replacement Center, you can easily and quickly recover your software. Whether you’re installing on a new machine or reinstalling due to an issue, these easy steps will have you updating your family history in no time!

Need Help?

If you need any assistance don’t worry! You can contact the Family Tree Makers support team for quick help. Whether it’s verifying your details, accessing your download, or installing the software, the support team is ready to guide you.

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