Family Tree Maker 2019 is a robust genealogy tool, but numerous people have been hit by crashes since installing the 24.2 update. If you’re experiencing this problem, don’t worry; you’re not the only one. The good news is that it’s easy to resolve, and you can easily restore the stability of the software with some quick steps. Software crashes are annoying, particularly when editing critical genealogy records. Numerous users have complained of experiencing sudden shutdowns, freezing, or inability to open the application following an update. Such problems can cause workflow interruptions and fear of data loss. Fortunately, by applying the correct troubleshooting procedures, you can easily solve these issues and continue constructing your family tree.
Steps to Fix FTM 2019 Crashes After the 24.2 Update
Easy Steps to Family Tree Maker 2019 Crashes 24.2 Update given below:
1. Download the Latest Version of FTM 2019 with the 24.2 Update:-
The initial and most important step is to download the complete version of FTM 2019 with the 24.2 update. This will provide you with a stable and updated package without extra patches that can cause problems.
- Go to the official MacKiev website.
- Proceed to the Family Tree Maker page.
- Click on “Buy Now” or visit the Replacement Center.
- Select the version appropriate to your requirement: Download, USB, or DVD.
- Use on-screen directions to download the updated version.
2. Remove the Current FTM 2019 Version:-
To install the updated version, delete the existing version of FTM 2019 from your system. This clears out any corrupt files or incompatibilities.
- On Windows: Control Panel > Programs > Uninstall a Program > Select Family Tree Maker 2019 > Click Uninstall.
- On Mac: Go to Finder > Applications > Find Family Tree Maker 2019 > Drag it to Trash.
3. Install the Freshly Downloaded FTM 2019 Version:-
After the removal of the previous version, go ahead with installing the newer version you have downloaded. The update being integrated into the downloaded version, there is no need to install separate patches.
- Install the downloaded file and go along with the screen prompts.
- After installation, open FTM 2019 and see if the crashing problem is fixed.
Conclusion
If you’ve had crashes with FTM 2019 since the 24.2 update, the right action can restore its functionality. A clean install ensures that you’re using a stable version, reducing conflicts and performance problems. Always have a backup of your family tree data before altering the software. Keeping your software updated and maintaining regular backups will also help prevent issues in the future. By following these best practices, you can ensure a smooth and reliable experience while using Family Tree Maker 2019.
Common Asked Questions
It is frequently a conflict with the current installation and the newly released update. The problem gets fixed by having a fresh install.
You can grab the full version including the 24.2 update from the official website of MacKiev or the Replacement Center.
No, your family tree files are secure on your computer. Yet, it is always best to back up first before uninstalling.
No, if you already have FTM 2019, you can download the updated version free of charge from MacKiev’s website.
If crashes continue, verify system compatibility, update your operating system, or seek assistance from MacKiev support for additional troubleshooting.
